Hoopla – problems with video on Chromebooks [fix: use Incognito mode]

from hoopla Support, 9/28:

We currently have an issue with videos playing on Chromebooks. At this time, the only fix for it is to turn on incognito mode. To turn on incognito mode, please select the “Customize and control Google Chrome” icon (three vertical dots). Within that icon’s menu, there will be an option for “New incognito window”. Once in incognito mode, the patron can resume video watching.

 

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